Increase The Productivity
• Web Portal for all users, that can be used anywhere
Individual user can login to the PLEXTEL web interface, where user can view personal/corporate phonebook, listen to call-record les, check voicemail, send or view fax documents, and their call history from internet. Dialing will be simple as one click to start dialing to your phone.
• Video Calls / Voice Conference room
Save time and travelling cost using the conference features where users can join the conference from anywhere whether you are in the your oce, on the road, at your home, or from aborad, now you can join other persons in conference room, together with the conference room control panel, managing the conference room will never be this simple.
With the video call features, two conference rooms can now see each other without seperate expensive system.
• Remote Extensions
With the Voice over IP features, now phone extensions number can be installed at any location where internet can be access, so not only at the office, now office phone can be used from your home, other brance/micro branch, international location, or even at your smart phone with the features exactly as when you use at the office.
• Monitor Sales & Support Performance by your customer
With our customer feedback system, you can monitor the performance of your employee easier than ever.
• CRM (Customer Relationship Management) / CTI (Computer Telephony Integration)
With the CRM modules, important information of your client will be pop-up and while you are talking to them, you can manage your clients information and make note to each time you talk with your customer.
• Queue / Agents support
With the Queue support on the incoming call, now you can serve more client calling to your company.